Privacy Policy

Effective Date: July 29, 2025

At Sozo Rooted Wellness, we are committed to protecting your personal information and your right to privacy. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website at https://sozorootedwellness.com, use our services, or engage with our advertising, including through platforms such as Facebook.

1. Information We Collect

We may collect personal information from you when you:

  • Submit a form on our website
  • Schedule a consultation or appointment
  • Sign up for our email list or newsletters
  • Interact with our social media pages
  • Click on our ads or visit our site via advertising platforms like Facebook

The types of personal information we may collect include:

  • Full name
  • Email address
  • Phone number
  • Location (e.g., city, state)
  • IP address
  • Browser and device information
  • Information about your wellness interests or health goals (if provided)

2. How We Use Your Information

We use the information we collect to:

  • Schedule and confirm appointments
  • Respond to inquiries or provide customer support
  • Send important updates, service reminders, or marketing communications
  • Improve our website, services, and user experience
  • Track advertising effectiveness and optimize our marketing campaigns

3. Facebook (Meta) Advertising and Retargeting

We use the Meta Pixel on our website to help us measure the effectiveness of our Facebook and Instagram advertising and deliver ads that are relevant to your interests.

This may include:

  • Tracking actions you take on our website (like filling out forms or visiting specific pages)
  • Retargeting ads to people who visited our website
  • Creating audiences for our Facebook Ads based on site behavior

You can opt out of Facebook’s interest-based advertising through your Facebook ad settings or by visiting:
https://www.facebook.com/help/568137493302217

4. Sharing Your Information

We do not sell or rent your personal data to third parties.

We may share your data only with:

  • Trusted service providers who help us operate our website or schedule appointments (under confidentiality agreements)
  • Advertising platforms like Facebook or Google to help us deliver relevant marketing, as explained above
  • Legal authorities when required by law

5. Your Privacy Rights

Depending on where you live, you may have the right to:

  • Access the personal data we hold about you
  • Correct inaccurate information
  • Request that we delete your data
  • Opt out of marketing communications at any time

To exercise any of these rights, please contact us at:
📧 info@sozorootedwellness.com
📞 352-488-9200

6. Data Security

We use appropriate technical and organizational measures to protect your personal data. However, no online platform can be guaranteed 100% secure. We encourage you to use strong passwords and avoid sharing sensitive information over unencrypted channels.

7. Links to Other Websites

Our website may include links to third-party websites. We are not responsible for the content, security, or privacy practices of those sites.

8. Children’s Privacy

Our website and services are not intended for children under 13. We do not knowingly collect personal information from minors without parental consent.

9. Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us:

Sozo Wellness Center
📍 7330 Powell Road, Wildwood, FL 34785
📞 352-488-9200
📧 info@sozorootedwellness.com
🌐 https://sozorootedwellness.com